Customer reviews of Pegasus Motors Ltd

By Chris C on 22 July 2021 | Purchase not verified

Long review but worth the read!!! I was looking for a nice little first car for my daughters birthday. Pegasus Motors Ltd had a nice, low milage Fiat 500 which looked and sounded good. I called them and was told the car had been valeted, serviced and had a brand new MOT so made an appointment to travel from Northampton down to Enfield to take a look. I arrived at my appointment time and the car was parked on the forecourt. I noticed straight away that it had NOT been valeted. I spoke to the sales guy that was there and we took the car out for a test drive. I was told this time that the car had not been valeted but had 100% been serviced. We test drove the car and all seemed good. It had a brand new MOT certificate and an invoice from Pegasus Motors showing it had been serviced that week. All seemed ok so I left a deposit and went back down again 3-4 days later to collect. This was not a cheap little run around, the price was well up on market value. When we returned the manager Max dealt with us. We went through everything including the extended warranty, paid the balance and I drove the car home. Once back to my area I took the car straight to my local RAC approved garage who have looked after my motors for 20 years for a vehicle health check. The following day I received a call from them telling me the following: The car definitely had not been serviced that week and there was barely any oil in it. They then asked who done the MOT and I told them a garage local to Pegusus Motors. Long story shorter they sent me an image and told me that there is no way this car should be on the road let alone passed an MOT as the OS front suspension arm rear bush had completely deboned from the arm. A very serious and dangerous issue yet Pegusus Motors let me take the car and drive it 80 miles home up the motorway. What winds me up more is they knew I was buying this as a first car for my daughter. So I rang Max and told him the craic. No apology whatsoever but instead told me I c

By Matthew M on 11 June 2021 | Purchase not verified

I agreed upon a sale price before arrival over the phone. I bought the car on 28/05/21 with ‘full service history’ as advertised on the autotrader advert. Travelled 4 hours to get to Pegasus motors. Signed all the paper work and was told I need to hold on for 30 minutes whilst the air con is regassed. 4 hours later they come in and tell me apparently they aren’t capable of doing it and that they need to take the car to a different local garage who are more capable to re-gas the air con. It’s the simplest of jobs that they couldn’t manage so I wouldn’t expect the services and repairs they do are any better. After getting the car home, I had a ring round the garages that supposedly had the service history on the vehicle. The first garage had no recollection of the car whatsoever. The second garage knew the old owner personally and could vouch that he’d ‘looked after’ the car whilst in his ownership. The car was sold in early 2017. The service was due in late 2017 so obviously they had not done the service as the car had been sold on. So from 2015-2021 there is no service history on the vehicle. ‘Full service history’ apparently. But that’s not where the saga ends. I felt at ease with the information I was receiving as there was a huge sign in the reception saying they are part of the good garage scheme. I contacted the good garage scheme to complain only for them to tell me Pegasus motors haven’t been apart of the good garage scheme ‘for many years.’ So first misled on the service history, then misled by the sign claiming they are part of the good garage scheme. I had called the garage to ask for a full refund under the consumer rights act 2015 using the 30 day short term right to reject legislation. They said they needed it in writing via email that I am rejecting the vehicle. I sent this email in and have had extremely slow response from them since. I have now had to get legal advice. I would of given a more favourable review had they been amicable and responded to

By Marc M on 25 May 2021 | Purchase not verified

The most amazing experience buying a car from this company from my first telephone enquiry with sales manager to picking up my beautiful Jaguar. All the team were incredibly friendly, helpful and welcoming and they will be my first point of call when it is time to make another purchase.

By Gwen B on 24 May 2021 | Purchase not verified

Very good experience from the start. I made an enquiry online and within one hour I received a phone call. As the showroom is open till 7:00 PM I was able to go and look at the car after work. Once purchased had been agreed the car was given a fresh MOT and service. Collection was arranged for the following day which I was able to do after work, on the day of collection I arrived by train and I was collected from the station and taken to the showroom. A big thank you to Pegasus Motors!

By Ivo F on 24 May 2021 | Purchase not verified

The people at Pegasus Motors could not have been friendlier or more helpful. There was no hassle whilst looking over the vehicles and I was allowed to take the vehicle I was interested in on an extended test drive. They arranged 5 day insurance cover and taxed the vehicle for me. This allowed me to take the vehicle away without being in breach of any laws. More than happy with the car and I would be happy to use Pegasus again in the future.

By Jeremy B on 23 May 2021 | Purchase not verified

Very accommodating staff, was unsure of directions sat nav had given, manager talked me right to the door, very friendly service and got what I wanted trade in for mine so very happy, car was immaculately presented and test drive was great. Five stars ( only because there wasn’t 6 )

By Januw B on 23 May 2021 | Purchase not verified

This was the excellent service I had in my life and I rate it to 100% percent! At Pegasus is the best salesman I’ve ever had in my life,he is an assert to your company. I can’t even think about how I was so lucky to meet your company. its amazing thank you so much! True client Januw.

By Karina F on 22 May 2021 | Purchase not verified

I bought my car from this dealer and very happy with my purchase. Excellent customer service and salers manager kept me informed through out the process of purchasing my car.

By Roudy M on 22 May 2021 | Purchase not verified

I bought a really nice car and it couldn't have been easier. The salesman who looked after me was really helpful and not at all pushy. I part exchanged my old car and that was a pleasant experience amazingly. Can't rate the company or the people highly enough.

By Ashan A on 21 May 2021 | Purchase not verified

I bought the car. PEGASUS MOTORS dealt with my purchase and provided a first class service keeping me advised right through to handing me my keys. I would definitely recommend THEM for a good quality car at a competitive price