Customer reviews of Pegasus Motors Ltd
At Pegasus Motors Ltd we pride ourselves on the great service we provide to all of our customers.We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.
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Pegasus Motors Ltd
Based on 253 customer reviews
By Andrew H on 15 October 2021 | Purchase not verified
I bought a BMW from here back in September. The service was excellent, The sales team were really helpful and knowledgeable and the car was in really good condition and was very clean. Had no issues with it up to now. I would recommend this dealership.
By Mariush L on 14 October 2021 | Purchase not verified
The experience I had at Pegasus Motors was easy and trouble free! Audi A6 I bought of off them was clean and as described and good value for money too. There has been no issues to report and everything went nice and easy, I recommend this dealership.
By Omar J on 14 October 2021 | Purchase not verified
We were really impressed for the excellent service we got from Pegasus when purchasing our daughter this X3 ,it has been absolutely great and I would really recommend the excellent customer service from Pegasus ,they are fab and the low mileage and prices are great,thank you again!
By Anonymous on 05 October 2021 | Purchase not verified
Terrible experience, having to take legal action. £35,200 vehicle failed within 2 days.
Pleasure to deal with!
By Vlad R on 25 September 2021 | Purchase not verified
Great dealers with nice stock of cars. Just picked up my new BMW from them. Excellent customer service, attractive prices and just pleasure to have a deal with. Max and Tony gave my very good part-ex for my old car and prepared the BMW on very high level! The car even cleaner than after some approved dealerships. My next car will be definitely from them! Thank you guys!
My review say it’s all!!
By Chris C on 22 July 2021 | Purchase not verified
Long review but worth the read!!! I was looking for a nice little first car for my daughters birthday. Pegasus Motors Ltd had a nice, low milage Fiat 500 which looked and sounded good. I called them and was told the car had been valeted, serviced and had a brand new MOT so made an appointment to travel from Northampton down to Enfield to take a look. I arrived at my appointment time and the car was parked on the forecourt. I noticed straight away that it had NOT been valeted. I spoke to the sales guy that was there and we took the car out for a test drive. I was told this time that the car had not been valeted but had 100% been serviced. We test drove the car and all seemed good. It had a brand new MOT certificate and an invoice from Pegasus Motors showing it had been serviced that week. All seemed ok so I left a deposit and went back down again 3-4 days later to collect. This was not a cheap little run around, the price was well up on market value. When we returned the manager Max dealt with us. We went through everything including the extended warranty, paid the balance and I drove the car home. Once back to my area I took the car straight to my local RAC approved garage who have looked after my motors for 20 years for a vehicle health check. The following day I received a call from them telling me the following: The car definitely had not been serviced that week and there was barely any oil in it. They then asked who done the MOT and I told them a garage local to Pegusus Motors. Long story shorter they sent me an image and told me that there is no way this car should be on the road let alone passed an MOT as the OS front suspension arm rear bush had completely deboned from the arm. A very serious and dangerous issue yet Pegusus Motors let me take the car and drive it 80 miles home up the motorway. What winds me up more is they knew I was buying this as a first car for my daughter. So I rang Max and told him the craic. No apology whatsoever but instead told me I c
Buying experience poor, after sales even worse.
By Matthew M on 11 June 2021 | Purchase not verified
I agreed upon a sale price before arrival over the phone. I bought the car on 28/05/21 with ‘full service history’ as advertised on the autotrader advert. Travelled 4 hours to get to Pegasus motors. Signed all the paper work and was told I need to hold on for 30 minutes whilst the air con is regassed. 4 hours later they come in and tell me apparently they aren’t capable of doing it and that they need to take the car to a different local garage who are more capable to re-gas the air con. It’s the simplest of jobs that they couldn’t manage so I wouldn’t expect the services and repairs they do are any better. After getting the car home, I had a ring round the garages that supposedly had the service history on the vehicle. The first garage had no recollection of the car whatsoever. The second garage knew the old owner personally and could vouch that he’d ‘looked after’ the car whilst in his ownership. The car was sold in early 2017. The service was due in late 2017 so obviously they had not done the service as the car had been sold on. So from 2015-2021 there is no service history on the vehicle. ‘Full service history’ apparently. But that’s not where the saga ends. I felt at ease with the information I was receiving as there was a huge sign in the reception saying they are part of the good garage scheme. I contacted the good garage scheme to complain only for them to tell me Pegasus motors haven’t been apart of the good garage scheme ‘for many years.’ So first misled on the service history, then misled by the sign claiming they are part of the good garage scheme. I had called the garage to ask for a full refund under the consumer rights act 2015 using the 30 day short term right to reject legislation. They said they needed it in writing via email that I am rejecting the vehicle. I sent this email in and have had extremely slow response from them since. I have now had to get legal advice. I would of given a more favourable review had they been amicable and responded to
By Marc M on 25 May 2021 | Purchase not verified
The most amazing experience buying a car from this company from my first telephone enquiry with sales manager to picking up my beautiful Jaguar. All the team were incredibly friendly, helpful and welcoming and they will be my first point of call when it is time to make another purchase.
By Gwen B on 24 May 2021 | Purchase not verified
Very good experience from the start. I made an enquiry online and within one hour I received a phone call. As the showroom is open till 7:00 PM I was able to go and look at the car after work. Once purchased had been agreed the car was given a fresh MOT and service. Collection was arranged for the following day which I was able to do after work, on the day of collection I arrived by train and I was collected from the station and taken to the showroom. A big thank you to Pegasus Motors!
Great service and cars!
By Ivo F on 24 May 2021 | Purchase not verified
The people at Pegasus Motors could not have been friendlier or more helpful. There was no hassle whilst looking over the vehicles and I was allowed to take the vehicle I was interested in on an extended test drive. They arranged 5 day insurance cover and taxed the vehicle for me. This allowed me to take the vehicle away without being in breach of any laws. More than happy with the car and I would be happy to use Pegasus again in the future.
Pegasus Motors Ltd
- 020 88045354
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|Monday||10:00 - 20:00|
|Tuesday||10:00 - 20:00|
|Wednesday||10:00 - 20:00|
|Thursday||10:00 - 20:00|
|Friday||10:00 - 20:00|
|Saturday||11:00 - 20:00|
We advise to call us first, to confirm availability before travelling!
(Sunday by appointment only)